Hi, I'm Drew, and I'll be one of the two instructors that you will learn from in this course, I teach
part time on you to me and also have a day job in the IT field.
I've been working for over 20 years in the education technology space, and I appreciate Apple's hardware,
software and service integration.
They have always been very user focused and user friendly and aren't afraid to reinvent themselves or
the concept of personal computing.
I've had many Apple devices over the years from my very first Apple Jobs to a Macintosh LC three, a
Mac pro trashcan and my current iPad pro with pencil.
My professional experience ranges from it project management, leadership of I.T. teams, user experience,
design and mobile device specialisations.
I was fortunate enough in 2012 to 2015 to be directly involved in the largest at the time, one to one
deployment of iPads in higher education.
The organization I work for at the time had twenty eight locations across fifteen different states and
distributed over thirty thousand iPads to students, faculty and administrative staff.
Over that time, I've used Cisco Muraki as MBM to manage these devices, along with iTunes U.
Volume Purchase Program, Apple Configurator, eBooks, author and MapQuest server.
One of the reasons I'm very excited to share this course with you is that Apple is once again in the
midst of reinventing personal computing with some of the more recent operating system changes, particularly
with Mac OS.
Many of the traditional computer support concepts are now in flux.
For example, the concept of imaging is not what it used to be, and applying MDM concepts to desktop
computing is fairly new and different from what has come before it.
In this course, I'll be focusing on the early prerequisite lessons that provide a baseline understanding
of the basics of Mac OS and iOS system administration.
It was important to us to make sure that people of all technological backgrounds can get up to speed
quickly, regardless of their familiarity with Apple's operating systems or services.
I will also demonstrate many of Apple's out of the box software solutions like remote desktop and profile
manager.
I will also focus on many of Apple's backend services for managing iOS and Mac OS devices, including
VP, Deep Apple School Manager and many more.
Now, I would like to introduce my counterpart, Brian, who will be focusing on some of the more advanced
topics in the course, particularly focused on Mac OS administration and large organizations and the
Enterprise.
My name is Brian and I've also spent over 20 years in the education space of I.T. I have focused mainly
on disk imaging, application deployment and server management over the years.
I've come up with what I think are unique strategies and massive multisite deployments, and in this
course I will share some of them with you as they relate to Mac management.
The information in this course will scale up from a single site with a handful of machines to enterprise
businesses with dozens or hundreds of sites and tens of thousands of Macs and more.
We will be focusing on all aspects of Macintosh management, including the out of box experience, computer
naming, active directory integration, firewall installing and removing applications, Mac OS upgrades
and customizing the user experience.