And this lesson we're going to talk about Apple school manager and Apple business manager now, I'm
I'm logged in currently into my instance of Apple school manager.
Apple business manager is going to have similar features, maybe slightly different interface, slightly
different things.
But basically what I want to show in relation to device enrollment program is how this whole thing works
and how you can interact with your devices.
So first, I'm just going to skip down to the bottom here on the left hand side.
I'm going to look at settings.
OK, so you'll have settings, you'll have apps and books as options here as well.
And this is pretty cool.
This is where you actually add store credit and are able to purchase apps and books that can then be
managed and distributed to others in your organization or loaded onto your devices.
Information about your particular organization and institution is listed here.
Accounts are going to be listed here, you can create managed Apple IDs that are tied to your specific
organization, they have a little bit of a different domain here.
You can also if you use ETFs with Microsoft, you can go ahead and set this up as well.
I'm not going to demo that in this particular case.
But if you are using ETFs or Microsoft Azure, you have the ability here as well.
So, again, another example of a place where you've got some or more of these enterprise features that
you can integrate into some of your device management.
Information here as well.
I have all these disabled, but you can enable these this shows student progress on particular course
assignments.
You can enable that for your faculty face time and messages by default.
Any of these managed apply IDs that you'd be providing do not allow for face time and messages.
But you can turn that on one thing to note.
And if you hover over this, you'll actually see one of the things you can't actually inspect any of
the conversations.
So if you're turning on Apple messages, you have to understand that those conversations between individuals
are basically encrypted and not available to be looked at or monitored.
Same thing here with data access and privacy.
You can turn this on as well.
And then users can store files with those Apple IDs.
So that's sort of things to add their data source, you can actually install and connect student information
systems back to this.
I'm not going to get into that here.
There's just too many systems out there.
This may not really apply to anyone outside of a school institution.
I would recommend, if you're planning to do something like this, that you consult with your Apple
representative in your particular area.
And what I really wanted to get into is this Tabora hear device management settings, so this is actually
where you can pull in all the devices.
And I mentioned in a previous lesson that it keeps a database of all of these.
So what does that look like?
Well, in this case, I've got 62000 devices.
And if I take a look at it, I've got them separated out here into a couple of different MDM servers.
And so, you know, we went through the Apple configurator setting.
There was a spot where you could upload or add a device.
Let's say I purchased a device on retail.
I didn't purchase it through, you know, Apple Direct.
So it didn't get automatically added to my DSP.
But I still want to be able to manage it over the air.
That would allow me to plug it in Apple configurator.
And remember, there was that setting for managed devices were basically provisioning the account and
I can say, you know, supervise it.
And also there was a checkbox to add it to DSP and we didn't do that because my device I was testing
with it was already in DSP.
But if I chose to choose that, that's where these would show up in here as well.
I've got an MDMA server here that's set up for some subset of my devices, and then I have all my other
devices here, and if you take a look at this, you can see it's one Apple TV, fifty thousand one hundred
ninety nine iPads, ninety three iPods, seven hundred and seven thousand eight hundred and sixty four
Macs.
And I can download a CSV of all that that shows the model and tells me if it's a Mac or an iPad or an
iPod or an Apple TV, it doesn't actually tell me which model iPhone or sorry iPad or Mac that it is
unfortunately.
But it does give me the serial number and I can look that up if I needed to for any given device.
So there's my information here, I can take a look at that.
We'll get into more of these tokens and MDM stuff a little bit later.
But I wanted to point that out that that's where these are at and that's what comprises this device
management setting.
And you can see here, if I hit at it on our customers, it'll show me my customer numbers.
So those were two different customer numbers.
I used to purchase these devices from Apple.
And again, you really need to work with your Apple rep to set this up initially for your organization.
And then you can also add DP reseller IDs as well, if you're buying them through a bar or something
like that.
And then right here, we've got the default device assignment, so you can edit this and you can choose
which of these MDM servers you want to automatically on board these devices into.
And we'll get into that a little bit more later as well.
But that's what this is for here.
And once we've got a device management settings all configured here and we've got our customer numbers,
we've got all of our devices and those things are ready to go.
It'll synchronize.
If this is the first time you've done so, we'll synchronize.
It may take some time, but eventually it will populate the database with all the devices that you have.
So at that point, we're going to take a look at this device assignment option here.
So this is where you can actually start to look up devices out of those, you know, however many hundreds
of thousands of devices that you may have and you can start to search them.
So I'm going to go ahead and enter in serial number here for a random iPad.
So in that loads up, you can see it's found an iPad with that serial number in the database and it's
actually very nice and provides an order number.
Now, one of the places I use this order number a lot or have in the past anyways, is if I'm trying
to deal with an activation lock situation and I need to prove proof of purchase when I'm dealing with
that support ticket, providing that order number is enough of a proof of purchase for them to identify
that the device actually does belong to me and then can go through the process of deactivating the activation
lock if I needed to do that gives me the option to assign it to an MDM server and or reassign it if
it's already assigned to one as it is in this case.
In show when it was assigned to that MDM server, sometimes this, you know, if you've got this already
set on board into an MDM server at the time that the device is added, this this is works as well as
basically a date and time of purchase.
So this is the time when it's basically gone through the purchase process with Apple and the Shipped
and it knows what devices are coming to me.
It goes ahead and assigns those pretty much the same day into the solution.
So you can start seeing those at shipment of.
The last thing I'll point out as this release device is button, I wouldn't click that unless you're
selling this device.
A best practice is that if you're going to sell the device somewhere outside of your organization,
you want to go in and release the device.
Essentially what that means is you'll no longer be able to control it, which is good because you're
not going to accidentally apply an MDMA profile or any kind of restrictions to someone else's device
after you've sold it.
So it's good for the person who's buying the device from you, but also keeps your database clean.
And it's a best practice if they ever need to get support.
It's not continue to be tied back to your organization.
So anyway, I'm going to just say down to that, and so that's how you can look up, manage an ad,
and you can do this also by adding multiple devices here and comma, separate them or upload your own
CSV file if you want to, so you can download a template file, you can populate it and then you can
upload it and then you can do this in mass.
So this allows you to upload a list of hundreds of thousands of devices.
In here and then easily choose what you want to do with them, release them or add them to a specific
MDM hit, OK, and we'll assign it.
Other things that you can do within Apple school manager that I'll just highlight briefly, I'm going
to go to rolls here.
These are pre populated rolls.
Again, yours may be different if you're using Apple business manager, but this is really set up for
a school and an education institution.
So you've got your administrator group and it just gives you a good idea down the list here, all the
things that the administrator can do.
Gives you site manager, if you're using iTunes, you.
And then it goes all the way through device manager for Deep Content Manager, if you're going to delegate
the purchase of apps and books to somebody else in your organization, you can give them content manager
privileges.
And then you've got your instructors, your staff and your students, and it has the information in
there as well.
So all of that those are all the different roles that you can assign to different user accounts.
And here you're basically just creating an account.
You can provide them a managed Apple ID, you can give them a role.
So you have a lot of options here when creating these accounts inside the system, or like I showed
earlier, you can import those accounts in for measure.
You can also import information from your SS.
Go to locations, you're going to add multiple locations, so if you've got multiple campuses in this
case, you can add all the campuses in here with different things and set up different password policies
and other items on a per campus basis.
And you can use iTunes, you and you can enable the course manager here, which we'll talk about later,
or use the public site manager.
If you are going to have an iTunes U.
Public course or public instance inside the iTunes you app where potential students or even the outside
public can browse and view your courses that you allow to be published out onto the public iTunes site.
So that's basically the overview of Apple school manager and how you would use that to look at your
devices, look up, assign them to emblems or view the purchase information, proof of purchase, purchase,
date and so forth.