Talking about sales force there was no one on demand on cloud CRM.
It's a CRM product of Salesforce.com incorporation company which is co-founded by Marc Benioff.
It's on cloud CRM.
We know it's on demand CRM.
They provide standard applications and you can do customizations in that and you can also use the force
dot com platform.
So what's the term standard applications and customizations mean.
In fact the standard applications that is a vanilla applications is derived from the concept of vanilla
ice cream.
So how the whole concept works The base washing is a vanilla right.
And depending on the plains requirement say chocolate you mix chocolate flavored and that and you say
that's chocolate ice cream strawberry you mix strawberry flavor and so with a strawberry ice cream right.
So the vanilla is a base flavor and depending on the requirement you do customizations and it accordingly.
So the same concept applies here.
The vanilla obligations are the standard Salesforce applications provided by Salesforce beat for sales
beat for call center beat for marketing and depending on the client's requirement you customize it and
the level of customization depends on the requirements.
So that is a concept of standard applications and customizations.
The standard vanilla applications are available to you and you can customize them and deliver it to
the client but for some reason you say I do not want the standard applications I want to build my one
application from scratch.
Definitely yes you are free to do that and that's the reason Salesforce has provided the full stock
complex form using the force dot com platform you can build your own custom applications and delivery
for the client and it is very easily integrated to other optimize and on cloud applications.
Now let's talk about the various carrier spots available for you in Salesforce go to jail had Fuller's
dot.
Just go to this link.
Let's talk about more about trailhead in the upcoming session.
For the time being let's concentrate on the kiddie at bots.
Here you have as you can see Salesforce administrator developer sales manager marketing manager Salesforce
technical architect business analyst.
So go to any candidate but Salesforce administrator this tells you exactly what all the roles and responsibilities
of a sales force administrator in real time Salesforce administrator's work closely with the functional
leaders organizational units and the subject matter experts to identify develop and also deploy new
business processes and they have a very good idea on the core program business processes on top of that
they handle the basic administrative functions including the use it on maintenance reports dashboards
workflows and other routine tasks that we do and they involve in the system audits they prepare for
upgrades and they manage our data feeds integrations.
They coordinate the evolution scope and completion of any new upcoming development request.
And not only that they also assist in training of new users and a growing sense pulls dot gives it across
the organization so being a Sandoval's administrator is a very powerful role capable of handling a sense
Sandoval's are all by themselves perfect.
Now let's talk about salesforce Dev Nicklaus.
Since most developers are mainly responsible for on the core competence behind your Cisco's application
especially Epix and we should force mainly they are responsible for maintaining and creating new apex
competence like Apex glasses.
If X triggers creating them deploying them to other args doing testing and ensuring that the code coverage
is available 75 percent following best practices creating custom pages custom components.
So these are all the responsibilities of sales force developer in charge more of coding development
and automation.
Perfect.
Now let's talk about sales managers.
Of course a sense is the central part of your business.
So sales managers they work on multiple deals efficiently handling them and eventually winning the mass.
And he has obviously they are excellent communicators and they build a good relationship with all the
stakeholders.
Perfect next as marketing manager as a name sales marketing manager completely deal with marketing.
They are the ones who can be marketing campaigns bringing innovative ideas so generating more leads
that forms the basis of the business.
So marketing managers are all about marketing campaigns and generating more leads into the system.
Moving on sales force technical architect senseless technical architect is truly an élite sales force
professional.
They understand the business.
They understand the technology brought on deep they provide innovative and efficient solutions even
for complex situations.
Not only that their solutions are designed and developed after careful analysis from all different perspectives.
In short they are sales force super masters and let's also talk about the business analyst listeners
owners are those who closely interact with the client.
They understand the business process the end to end and they suggest many improvements like how should
they track details and work all the various other features that business can use for improving and for
getting more ideas on their business mainly the bridge between the technical team and business.
So they are responsible for gathering all the business requirements and converting it into technical
ideas awesome.
So now that they have got a good understanding about the different carry of pots that we have in sales
force sales schools also offer a variety of certifications for all these scary spots and to access all
these certifications go to credentials certifications.
Here you could see the different tools available and also the certification parts for all these roles.
First year on administrative ones you click on senseless administrator.
You can check out the various administrative credentials that are available.
As you see here for Salesforce administrator as of now we have full credentials administrative advanced
administrative platform builder and CV specialist.
So administrator it is the ADA and Booz it'll one exam advanced administrator 80 and one one and platform
builder and they see a specialist.
And this course we are targeting this advanced administrative idiom 2 on 1 and its related certification
CRT to 1 1.
So once you get the knowledge and the exposure in a certain carry it path yes please go take up the
exam and get certified.
It is truly very very essential to these certifications not only give you the confidence in your area
of expertise but also makes you stand out of the crowd and gives the good flustered best impression
for the recruiters and employers.
So yes once you take up a particular course once you get knowledge in a particular area of interest
yes please go ahead IPA for the exam and get certified.
In fact let's talk more about this Blunt's administrative a certification that is especially for the
schools in the next to tutorial.
In the meanwhile let's talk about the other certifications that are available all of you are done with
the administrator.
Let me go for developers.
For a developer we have platform builder platform level 1 2 commas developer and marketing cloud developer
and for marketer we have a entirely related to marketing cloud marketing gold email specialist consultant
developer and Badat he s partner consultant and the ad wants to level as bad off specialist and a Salesforce
consultant.
We have community cloud education cloud Einstein Einstein is a pretty new one marketing cloud.
We have several certification that's for a consultant and architect architect.
Yes the big guys.
So here we have the luxury of Fab Four architect and architect that are several certifications that
we need to take to be eligible to IPO for an architect exam and all these certifications are mentioned
here.
So once you clear all these you become an application architect and once you clear all these then you
become a system architect and then you appear before the technical architect exam and also you appear
for the review board and Salesforce exports review your solutions and they analyze you have solution
and capability in different perspectives and after fully valuation they certify you as certify the technical
architect the most toughest sales credit shelter crap certified technical architect but very much of
what the decibel awesome.
So now that we have got a good understanding about the different kettle of pots and the certifications
as well.
Let's talk more about the salesforce.
I glanced to administrator credentials and the schools is all about that.