Salesforce knowledge is another option of content management and sales force.
This concept of Salesforce knowledge we have discussed in detail in the section service cloud applications
just in order to a wide having a redundant deals in multiple locations.
Well what I did is I have just uploaded Salesforce knowledge related detailed discussions under the
section service glowed applications.
So go check it out in service global applications you will be able to find our detailed discussion regarding
this particular topic.
Thank you.