Now that we have created other data categories let's move on to the next step that is configuring knowledge
validation status.
Let's first to go to our developer org and see how it is.
So go to set up and under Knowledge you will find validation statuses.
So go for it and your page will look like this so here we have the validation status pick list.
So what does this validation status list.
So whenever we upload content whenever we upload content and form a knowledge base we can have validation
status attached to that.
Meaning only in real time.
We create documents and then it gets reviewed by multiple people.
It gets reviewed by the team lead and then it may get reviewed by the arm.
That is a business relationship manager.
And then on each may go to the client for approval.
So there may be different status which may be deemed to be associated with a particular content.
So it begs the use of this here by default we have validated it and non validated.
Again a big this based on how we want to change it or based on how the business defines it.
We can update it accordingly.
Say for example you can have validated by manager of validated by the be validated by a client lead
you know something like that and you can see that these values you can very well Eric and lead them
according to your requirements and among the validation status.
One of the status needs to be mocked as a default.
So depending upon which state as you want it to be default you can set that value accordingly and the
default status cannot be deleted.
You see that the default status can be deleted restored.
You can delete and motivate accordingly.
So for configuring for your business create those values accordingly and set to which a lot of value
has to be default.
So then a lot of content gets added the default validation status will be marked against it.
And then as and when the process goes on you can update the status accordingly.
So this is a model configuring knowledge validation status pick list.
And when we create our function we'll exactly know how and when we're using this feature.