The next configuration setup that we are going to do in full knowledge is conflating knowledge article
actions for doing this configuration.
Go to setup look for knowledge article actions and your page will look something like this.
So here when you are here the knowledge article actions.
They have various actions defined here right.
So let me click on it it OK.
So when I click on edit I am getting somewhat options before we go into those options first let's understand
what is I article.
Action article actions meaning the actions that I can do on the articles ask them blessed that articles
meaning content.
So what are the various actions that I can do on articles and who I can do that.
So that is what we are going to define here.
So the various article actions are publishing articles or publishing or ones we create the content we
publish the content we publish the articles only then they can be used archiving articles editing the
published and archived articles and deleting articles.
So these are the various articles actions that we have.
Now we need to define who can do this article actions.
By default you can see it can be done by all right.
So that is by default.
But you feel want to restrict only some specific sort of users to able to perform these actions.
Then what we need to do is we need to create a public group and you need to add those article managers
in that public group and then assign the public group for this particular action.
All right.
So vaginal actions.
You need to assign those public groups accordingly.
So only those users in that public group will have the ability to for that appropriate action.
So let me do that a quick example.
For this purpose I have created a public group.
We all very much know how to create a public group for creating public groups go to set up manage use
US public groups and then we will have the option of creating public groups.
And here I have created a public group called this article publishers.
All right.
And here I have just added me as the article publisher meaning only those users in this group article
publishers should be able to publish the article.
I read my business models like that.
Not all users should be able to publish articles only some certain users should be able to publish articles.
So for that I have created this group meaning only these users will be able to publish articles.
So now that we have created this public group next we are going to define this in other article actions.
So now here in publish articles instead of all I'm going to select only article managers in the following
public groups and I'm going to choose that function.
Alright so that option I have selected.
Now we need to select a which public group.
So I am saying article publishers.
OK.
And if you want to apply this group for all article actions you can select this option.
Otherwise just leave it unchecked.
So let me say okay.
All right.
So if you see published articles not everybody can publish articles only article manages in the following
public groups which public groups the article publishes public groups only they can publish articles
in a similar fashion we can use public groups for restricting access for the other actions as well for
archive articles for this edit publish and archived articles for delete articles we can use this the
same concept how we used to for publishing articles you can repeat that for all these other actions
as well.
And once you are done with your changes click on Save and save all the changes.
So this is all about Article actions.